But, do not forget that, nevertheless, the result of any commercial activity is profit (it is important - commercial, we do not consider social programs, funds, etc. Of course, all customers are important, and we all love them equally. Today I will show an example of how I divided customers into categories. The numbers and names will be changed or removed - excuse me. Since I set a goal - not to give boring and uninteresting excerpts from books, and practical observations and conclusions, I will lay out some of my works, opinions and research. Update / exit to Production, Sanity testsĪn example from life - making categories of clients.What is a customer? The role of QA in working with the client.
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